How to Request a Replacement or Refund

Support

Last Update a year ago

To ensure a seamless process, we highly recommend adhering to the following steps:


  • Gather all pertinent information and documentation, including the purchase date, order number, and any relevant receipts or invoices.
  • Carefully examine our refund policy outlined on our website, taking note of any applicable conditions or processes.
  • Communicate with us via phone, email, or through our website, articulating your situation in a clear and courteous manner. Providing us with all available information and documentation will allow us to provide you with the best possible assistance.
  • If you haven't heard from us within a reasonable timeframe, please follow up with us. We will strive to respond promptly to your request.


We value your patronage and are committed to ensuring your complete satisfaction with your purchase. Should you have any additional questions or concerns, please don't hesitate to reach out to us.

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